Shipping & Deliveries
Free Shipping on orders over $100
Offer valid only for customers shipping to an Australian address.
Free Shipping on orders over $200
Offer valid for international customers shipping to a destination outside Australia.
Shipping Charges & Delivery Timelines
Domestic Shipment:
Deliveries are made using the services of Australia Post. Below are the shipping charges and delivery times (excluding public holidays):
| Region | Cost* | Anticipated Delivery** |
| Australia - Capital City | $10 | 2-4 business days |
| Australia - Other | $10 | 3-5 business days |
*These are the costs in AUD for a Standard Delivery with Australian Post (excluding Express Shipment).
**These are estimated delivery times only, and we will not be liable for any delay in delivery. You may track the progress of your parcel whenever possible. In particular, orders placed during Sale or Promotional periods (like Christmas or Easter) may be subject to delay.
For special shipping services (such as Express shipping) please contact us via or aafl.com.au.
International Shipment:
International deliveries are made using the services of DHL eCommerce. Below are the shipping charges and delivery times (excluding public holidays):
| Region | Cost* |
Anticipated Delivery** |
| Zone 1 – New Zealand | $20 |
5-10 business days |
| Zone 2 – Hong Kong, Singapore, China, Rest of Asia Pacific | $23 |
5-20 business days |
| Zone 3 – France, Germany, UK, Rest of Western Europe | $23 |
5-20 business days |
| Zone 4 – Canada, U.S.A. | $23 |
7-12 business days |
| Zone 5 – Rest of the world | $29 |
9-20 business days |
*These are the costs in AUD for a Standard Delivery made by DHL eCommerce and local postal providers (excluding Express Shipment).
**These are estimated delivery times only, and we will not be liable for any delay in delivery. You may track the progress of your parcel whenever possible. In particular, orders placed during Sale or Promotional periods (like Christmas or Easter) may be subject to delay.
If you cannot find your home country listed above, please contact us via or aafl.com.au for detailed shipping information to your address.
Tracking Your Order
In general, orders placed on weekdays will be dispatched the following business day. Orders placed on the weekend will usually be processed within 24 hours of the next business day. Tracking information will be available via a dispatch email notification. Please ensure your delivery details are correct, as we are unable to re-direct packages once your order has been dispatched.
If you have any questions relating to your delivery, please contact our Customer Service team via from Monday - Friday 9:00am - 5pm AEDT (excluding public holidays), or email us at aafl.com.au.
